Dedicated technical support engineers ensure the efficient handling of customers' requests, providing consistent and prompt responses (such as diagnoses and the necessary spare parts) to indicate the solution to the problem.To deal with a total of over 12,000 machines installed around the world, Sacma Group has set up a network of strategically located service centres and agencies to guarantee worldwide coverage.From the moment of purchase and then throughout the machine's working life, the technical support service guarantees machine efficiency thanks to prompt telephone support and the quick intervention of qualified technicians.
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